The terms and conditions are a legal document to protect the company-customer relationship. The terms and conditions should be clear and easy so that users can understand them before continuing to shop.
Giving the customers a clear and readable list of terms and conditions will protect the business resulting in a higher sales rate. Creating a page strictly for the terms and conditions should include important information so customers know what they’re getting into and not waste anyone’s time.
How to write terms and conditions and what to include
Create a separate page for the terms and conditions, making a list clear to understand.
Shopify has created a terms and conditions generator to protect the company. The terms and conditions should be displayed in a visible place on the website, making it the first thing shoppers see. They are giving them a deeper understanding of what the store offers.
The terms and conditions should include a well-written and detailed description with information including:
- Shipping information
- Return policy
- A clear description of each product listed
- Liabilities
- Privacy policy
- Date listed, giving the customers up-to-date information
Protecting your website is the number one priority, giving the customers a clear, descriptive list of the company’s terms and conditions. When creating the terms and conditions page, ensure not to provide false information and live up to promises to avoid conflict.
